Work from home

Zoom Senior Exec Talks About Work from Home, ‘Zooming’ and More

So a lot on this planet of labor modified within the final two years, however Lynne Oldham, chief folks officer at Zoom Video Communications Inc, says the previous adages nonetheless apply for job-seekers. “Take time to understand the planet that you want to land on – it’s really important not to just walk in the door,” said Oldham, whose company is based in San Jose, California. “You have to figure out how you add value.”

Oldham spoke with Reuters about her views on work, Zooming and hiring culture. Edited excerpts are below.

Q. What did you learn from your first job?

A. My very first job out of university was with a benefits administrator for a small company. It was family-owned. I loved it because I got to work with retirees to really figure out their next step and how they would transition. I learned the power of listening to people’s stories, understanding the position they’re in and coming at it from a more personal perspective.

Q. How are people using Zoom differently in these new times?

A. Before the pandemic, we were a B-to-B company. What happened was that everybody – grandma, grandpa, aunts, uncles – started getting on Zoom. We had weddings, happy hours, family gatherings – overnight, users realized it’s possible to do everything online, from telemedicine and online therapy to yoga and Zumba classes, parent-teacher conferences.

In the business realm, we saw interviewing going virtual – everybody was being met by their recruiters and hiring managers online.

Q. What are some Zoom features you find particularly useful?

A. In audio settings, there is the “suppression” device – set your setting at excessive, and also you gained’t hear a hearth engine going or a canine barking. You might be in a crowded airport they usually might be asserting one thing, and nobody will hear it. Also, the lip color and eyebrow pencil options – it’s in studio results. You actually can roll off the bed and roll to your digicam and all your make-up is within the instruments. If I can change my shade of lipstick on studio with out paying $25 for a brand new shade, why trouble?

Q. What is a standard mistake folks make when Zooming?

A. We’re a distracted tradition, so when you depart your e mail open after which have a chat open, it’s a must to make certain to be totally attentive to the folks within the video name with you. I shut issues out in order that I’m not seeing 5 new emails out of the nook of my eye, and I’m kind of studying my emails whereas I’m speaking. It’s essential once we’re not capable of join as we now have prior to now to guarantee that we’re there.

Q. What qualities do you search for whenever you rent?

A. A steady learner. People who’re curious do properly right here. People who perceive velocity do properly right here. We’re not a slow-paced firm. We’re fast. If you keep on prime of your small business information – and also you’re capable of convey to this dialog one thing that you just’ve discovered and is related to the job – that claims curiosity like none different.

Q. What recommendation do you’ve gotten for job seekers proper now?

A. Know who’s hiring and why they’re hiring, and the place they’re rising and what they’re all about. Your LinkedIn profile has obtained to be updated. You have to constantly community even when it’s digital. Don’t depart these connections behind and say, “I’ll get to that the following month or the month after.” Continuous networking is how I got my last few jobs.

Q. What’s the best piece of job advice you’ve received?

A. Do what you love, and you’ll never work a day in your life. I love my job; I love what I do. It sounds crazy but the pandemic has heightened that, because I learned it is all about the people and what are we going to do to ensure that people feel good about coming back to the office.

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Q. How are people using Zoom differently in these new times?


Donovan Larsen

Donovan is a columnist and associate editor at the Dark News. He has written on everything from the politics to diversity issues in the workplace.

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