The Echo Dot is a terrific way to stay on top of your schedule, favorite streaming platforms, news, weather, and smart home devices, but it isn’t without issues. You may occasionally experience a Wi-Fi outage or other uncomfortable issues. But don’t worry: most of these problems have simple solutions that will get you back on track. For your consideration, we’ve gathered a list of the most common Echo Dot issues, as well as what you can do to remedy your troublesome Dot if it decides to act up.
Wi-Fi isn’t working with your Dot: Wi-Fi performs its best when it comes to walls and floors, but physical obstacles can also reduce signal strength. The closer you can bring your Echo Dot to your router’s primary location, the better. It’s also a good idea to keep your Dot away from baby monitors and microwaves, as the waves released by these home gadgets might interfere with the Echo.
Alexa isn’t pairing with smart devices: If your Dot stops managing your smart devices or won’t identify new equipment, try the following. Begin by beginning from scratch. Delete and re-add the smart device that’s giving you difficulties in the Alexa app. If this does not work, hard reset both your Dot and the smartphone. Then reconnect and restart. In the event that your Echo Dot is unable to execute particular smart abilities, try deleting the skill and then re-adding.
Drop In calls will not be accepted: One of our favorite Echo Dot features is the ability to make Drop In calls to relatives and friends who have Alexa devices as well. However, you may occasionally encounter a problem when making a phone call. First and foremost, verify sure Drop In is turned on on the Alexa device you’re attempting to contact. To do so, launch the Alexa app and navigate to Devices > Echo & Alexa > Communications. Then, pick Drop In and turn on the setting for the device you wish to use to make calls.