Friday, June 9th
2023 Jewelry Store Reviews
- Only manufactured gemstones
- 30-day return policy
- Free shipping on orders over $99
- One-year warranty on all products
Jeulia is a Hong Kong-based jewelry store that offers luxury looks for less. They deliver this by using only manufactured gemstones: no real diamonds, emeralds, or opals here.
Costume-style jewelry abounds
Because Jeulia tends to offer items that are more costume-like, you’ll find some novel items like studs shaped like Disney’s Maleficent or a penguin-shaped ring. We had a more difficult time finding traditional styles, like basic “diamond” solitaire earrings. Overall, the site is easy to shop: use the categories at the top of the page and then use the filters to narrow down the choices until you’re left with bracelets, watches, rings, accessories, earrings or necklaces that match.
Take a look at reviews on individual pieces
Looking at any of the jewelry items that catch your eye, you’ll get plenty of details if you click on the Description tab. You may also like reading through customer reviews; we were surprised at how many there were on most of the pieces we checked out.
You could get a discount
When we visited the Jeulia site most recently, we got a pop-up offering us a free open ring on our first order if we subscribed to their newsletter. But, looking at the bottom of the site, we found a $10 discount for signing up as well, so take your pick as to which one is the better offer. There was also a BOGO promotional code at the top of the site. Keep an eye out for any discounts that might be in place when you shop for jewelry at Jeulia.
30-day returns… overseas?
Jeulia offers a 30-day return policy and a one-year warranty on all jewelry they sell. You’re responsible for the shipping costs back to the retailer, and we’re not certain if that requires regular domestic postage or international shipping back to their manufacturing facilities in Hong Kong. (We’ve seen comments from customers that make us think it’s the latter, but you’ll know for certain only when you initiate the return process.)
Could improve, but not by much
How about reputation? The jury is out. On the one hand, we’re glad to see that this retailer no longer has an “F” rating from the Better Business Bureau. However, the listing is now marked as “Not Rated” , which isn’t exactly a big improvement. We think it changed from “F” to “NR” because company reps are actually responding to customer complaints filed there – but does that matter if the problems are still happening? More than 140 customers in the year leading up to this review had issues with the quality of the jewelry, late and missing deliveries, and hassles getting refunds on returns.
Last place among jewelry stores
For all of these reasons, Jeulia still earns our last-place finish among online jewelry stores. The products here are often cheaply made, customer service is improving but still leaves much to be desired, and you’re more likely than not to wind up disappointed. Choose a more reliable jeweler for your special purchase.
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Where’s the Best Place to Shop for Jewelry Online?
You might be wondering if you should buy your next piece on the internet. Is it safe? Will I get something that’s not good quality? Can I trust buying jewelry online? Rest assured – not only is it safe – it’s actually a great idea to buy your jewelry from an online store! In fact, it’s one of the most common purchases that shoppers are making, while they transition from brick-and-mortar retailers to digital storefronts.
Why the big increase in popularity? It’s for all the reasons you would expect. First, there’s no local jeweler who can compete with the inventory of an internet retailer: you’ll simply have more options online, and that makes it more likely you’ll find exactly what you’re looking for. Plus, your neighborhood jewelry store has overhead costs that get passed along to you in higher markups, while an online-only retailer can often give you significant savings. That’s a win!
You can get any jewelry you’d normally buy at a brick-and-mortar store. From watches and bracelets to custom-designed engagement rings, there’s no limit to the selection you’ll find when shopping online for your next piece of jewelry.
Why not? You’ve got the convenience of shopping anytime and from anywhere, the world’s best inventory, and prices that rival what you’d get locally. Because many online jewelry stores don’t have a retail presence, they save money on overhead and pass those savings along to the customer.
Some stores include free shipping – either on all orders or when you spend a minimum amount of money. Your package will likely be insured by the jeweler, so it should arrive just as safely as your other deliveries. (Just watch out for porch pirates!)
You’ll usually be covered by a return policy ranging from 30-60 days. Many jewelers include a prepaid return label with your jewelry. Or, if you’re buying online from a jeweler that has a location near you, you may be able to return it in-person for added peace of mind.
The sky is the limit. Whether you want an inexpensive pendant or a $20,000 diamond, you’ll find it online.
Sometimes. Only a few specifically state that they’ll cover lost gemstones within the first year, for example. You might want to consider a separate insurance policy if you’re buying a more expensive piece of jewelry.
Yes, depending on the store you select. You’ll usually see those options in a link at the bottom of the site, or on the individual product pages for each piece of jewelry you’re considering (often near the price details).
Unfortunately, not all online jewelers are created equal. Some do a flawless job of delivering everything they promise and more – but others have left hundreds (if not thousands) of unhappy customers in their wake. But, it’s easy to spot the jewelry stores that deserve your business: just look for an “A+” rating from the Better Business Bureau and plenty of positive reviews from shoppers, and you’ll know it’s a trustworthy option for your jewelry purchase.
Another obvious reason is convenience. Do you have time to visit several jewelry stores on your days off from work, driving from one to another in the hopes you’ll spot something you love? We don’t either. Like every other thing we all shop for online, jewelry is faster and more fun to buy whenever we feel like it, in our jammies at home or on-the-go between errands. Why not?
There are a lot of possibilities for getting jewelry online. Where should you start? Your primary consideration may be whether or not it’s important to you to have a physical store nearby: maybe you want to have your fiance’s engagement ring shipped there for safekeeping and not to your home (where she might spoil the surprise), or you feel more comfortable buying online with the backup of in-person returns if needed. If those aren’t a factor for you, don’t hesitate to buy your jewelry from an online-only retailer – as long as the business has an established, positive reputation, of course.
What other criteria can guide your decision as you buy jewelry? Here are some things to keep in mind:
- Selection. The more a jewelry store has, the easier it is to get something amazing. Check first to see if the retailer that interests you has a solid range of options for the type of jewelry you need.
- Value. Notice we didn’t say “price” . That’s because you can find really expensive but poorly-made jewelry – as well as affordably-priced pieces that will stun you with their quality and sparkle. When possible, consult shopper ratings of the items you want to buy and see if they hold up over time and wear.
- Return Policy. What happens if your jewelry arrives and you don’t like it? How much time do you have to send it back? Can you bring it back in person? Will you pay return shipping costs if not, and/or any restocking fees?
- Reputation. This is probably the most important factor. The prettiest pendant or most beautiful bracelet will feel like trash if it starts to turn your skin green or if gemstones fall out within a week or two. It happens, but the best online jewelry stores go to great lengths to choose good-quality pieces – and, more importantly, to take care of their customers no matter what. Have other shoppers said positive or negative things about the retailer you’ve got in mind? What does the BBB say?
To help you find all of the earrings, watches, bracelets and other jewelry you’re looking for, TopConsumerReviews.com has evaluated and rated today’s most popular online stores. We’re confident that this information will make it fun and easy to add to your collection or choose a one-of-a-kind gift for someone special!
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