Digital Health

Digital tech adoption in healthcare among highest in India

While health organisations have historically often lagged other sectors in terms of adopting digital technologies and data solutions, the response to the Covid-19 pandemic has driven a change in priorities.

Almost two-thirds of respondents globally report an increase in the use of data and technology solutions, as the industry adapts to new ways of working under pressure.

In terms of specific digital technologies and data solutions, the percentage of respondents using these technologies has more or less doubled across the board since the beginning of the pandemic; and mental health services are more or less equal to physical health and social services in terms of use.

According to the survey, phone and video consultations have seen the greatest uptake across all technology solutions, with phone consultations being offered by 81 per cent of HHS organisations (up from 39 per cent before the pandemic) and video consultations available from 71 per cent of organisations (up from 22 per cent before the pandemic).

Compared to this, the uptake has been higher in India at 86 per cent for phone consultation (up from 48 per cent before pandemic) and at 83 per cent for video consultations (up from 33 per cent before pandemic).

The public sector organisations in India preferred digital tools for self-help (92 per cent organisations) and online self-assessment tools (89 per cent organisations) over phone consultation and video consultation, said the report.

Also, in India, about three fourth of the respondents reported positive experiences with digital technologies and data solutions, leading to better collaboration and efficiency in the operating model, the results showed.

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The public sector organisations in India preferred digital tools for self-help (92 per cent organisations) and online self-assessment tools (89 per cent organisations) over phone consultation and video consultation, said the report.

Source: https://www.nationalheraldindia.com/health/digital-tech-adoption-in-healthcare-among-highest-in-india

Donovan Larsen

Donovan is a columnist and associate editor at the Dark News. He has written on everything from the politics to diversity issues in the workplace.

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